Term Of Use
TERMS AND CONDITIONS OF SALE
Method of Ordering: Orders may be placed by phone or online.
Method of Payment: Most major credit cards, ComChek, T-Chek, Pay Pal, cashiers check/ money order/ check in advance.
Method of Shipment: Standard shipping is via UPS Ground. Some options include UPS 2nd Day Air, UPS Next Day Air, Priority Mail and Express Mail. Completed orders received by Noon Central Time Monday through Friday will usually ship that day. All shipments are FOB St Louis, MO.
Damaged Shipments: While they are extremely rare, it is the recipient's responsibility to promptly file any claim with the carrier directly. We do not assume any responsibility for such claims. However, we will assist our customers in obtaining a settlement.
Taxes and Duties: Prices do not include state or local taxes. Payment of any applicable tax is the responsibility of the buyer. Any and all international duties, taxes and port charges that may occur must be paid by the buyer.
SHIPPING & RETURNS
We at CyberTrucker want each customer to be 100% satisfied with every purchase from our CyberTrucker Web Store. With that in mind we have established the following return policy.
Full Credit Returns For Merchandise Returned in "New Condition": You may return new, unopened CyberTrucker purchase from the cybertrucker.com web store within 45 days of the shipment date for a full refund. Items should be returned in their original packaging along with a copy of the original packing slip. Failure to include a copy of the original packing slip will result in our not being able to process your return.
Partial Credit Returns: You may return packaged merchandise that has been opened within 45 days of the shipment date, however, the amount of the credit issued will be 50% of the original amount paid for the items returned unless the following exception apply:
---Exceptions:
Merchandise found to be defective in material or workmanship will receive a full credit refund.
---Merchandise Returned After 45 Days of the Shipment Date
No refund credit will be refunded for merchandise returned later than 45 days after the original shipment date.
Shipping Costs: Return shipping cost and reshipping costs are the responsibility of the customer unless the return is the result of defective merchandise or our shipping error. Should your return be due to defective merchandise or our shipping error, we will pay the cost of the return shipping as well as the cost of reshipping the order the second time. Simply contact our customer service department at 1.866-552-9237 and request a call tag for pick up of the merchandise.
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